Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
What is the typical shipping time for FWD FRM orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner for an upcoming event.
How do I ensure I select the correct size for performance apparel?
Each product page features a detailed size guide. We recommend measuring your chest and waist and comparing them to our charts, as our athletic fit is designed to be aerodynamic and snug.
What is your return policy for worn athletic gear?
For hygiene reasons, we only accept returns on items in original, unworn condition with tags attached within 30 days of purchase. If there is a manufacturing defect, please contact our support team immediately.
Do you offer team discounts or bulk ordering?
Yes, FWD FRM supports teams and local clubs. Please reach out to our sales department via the contact form to discuss bulk pricing and custom branding options for your organization.
How should I care for my technical fabrics to ensure longevity?
To maintain the integrity of moisture-wicking fibers, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.